Question 1

Do you work with clients outside Latin America?

Accepted Answer

Yes, we are a 100% remote team and work with clients throughout Latin America, the United States, and Europe. Our work schedule is flexible to adapt to different time zones. Most of our current clients are in Mexico, Colombia, Spain, and the US.

Question 2

How much does a web project cost?

Accepted Answer

It depends on the scope. A well-done corporate site can range from $2,500 to $8,000 USD. A web application with authentication and database starts from $8,000. Monthly retainers range from $800 to $2,500 depending on the support level. We always do a detailed scope before giving a final price.

Question 3

What does the virtual assistance service include?

Accepted Answer

Calendar and inbox management, first-line customer support, project coordination, research and reporting, and automation of repetitive tasks. We tailor the exact scope to what your operation needs — we don't sell a rigid package.

Question 4

How does virtual assistance work — is it remote, and for how many hours?

Accepted Answer

It's 100% remote, with monthly hour blocks that adjust to your workload, from occasional support to full-time coverage. We start with a quick assessment of your current processes to define the right plan.

Question 5

How long does it take for my project to be ready?

Accepted Answer

A standard website takes 3 to 6 weeks from kickoff. A complex web application can take 6 to 12 weeks. For marketing campaigns, initial setup takes 1 week and the first measurable results appear in 4 to 8 weeks depending on budget and market.

Question 6

Can I hire just one service or do I need to hire the full package?

Accepted Answer

You can hire exactly what you need. If you only need the website, we work with you on that. If you already have a good site and just need to improve marketing, we focus there. The advantage of Nareon is that when you hire more than one service, the coordination between them is on us — you don't have to be the bridge between your design agency, your developer, and your ads specialist.

Question 7

What happens after my project is ready?

Accepted Answer

We deliver complete documentation, access to all systems, and a handoff session. If you want ongoing support, we offer monthly retainers that include maintenance, updates, and development hours according to the plan. If you prefer to take control yourself, we leave everything ready for that too — no artificial dependencies.

Question 8

Do you use AI in your work? Does that affect quality?

Accepted Answer

Yes, we use AI as an amplification tool, not a replacement. AI helps us accelerate code reviews, generate copy variants for testing, analyze campaign data, and automate repetitive tasks. Judgment, strategy, and quality decisions are always human. The final result has more depth, not less, because we spend the saved time thinking better about your project.

Question 9

How does communication work during a project?

Accepted Answer

We assign a dedicated communication channel (Slack or WhatsApp Business, according to your preference). We do weekly 30-minute check-ins and deliver written progress updates. You always have visibility into what stage your project is at, without having to chase answers.

Question 10

Do you work with startups or only established companies?

Accepted Answer

We work with both. With startups we understand that budget is tight and speed matters — we structure the project so you have something functional and scalable from the first sprint. With established companies, the focus is on integration with existing systems and scalability. What we don't do is projects under $1,500 USD because below that we can't guarantee our quality standard.

Question 11

What guarantees do you offer?

Accepted Answer

We guarantee that the delivered work functions according to the agreed scope. If something doesn't work as specified, we fix it at no additional cost. For marketing, we don't guarantee specific ROAS or revenue results — nobody should honestly — but we do guarantee that we apply best practices, that reporting is transparent, and that we adjust strategy when the data indicates it.

Question 12

How do I get started?

Accepted Answer

Write to us at contact@nareon.studio or use the contact form. We respond within 24 business hours with a proposal for a free 30-minute initial call. In that call we understand your project, answer your questions, and give you a preliminary estimate. No commitment.

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